Refund policy

At Pretty Little Pieces Co., we truly appreciate every order and every customer. Thank you for supporting our small business and shopping with us ✨

Please review our policy before placing your order:

ALL SALES ARE FINAL on the following categories:
💖 Graphic Tees & Crews
💖 Jewelry
💖 Closet Clean Out / Preloved Items

Due to the custom, limited, and personal nature of these items, we are unable to accept returns, exchanges, cancellations, or offer refunds once an order has been placed.

Boutique Items
Our boutique clothing items are fulfilled through our online boutique partners. Return and exchange eligibility may vary depending on the item and supplier.

If you receive an item that is:

  • Damaged
  • Defective
  • Incorrect
  • Missing from your order

Please contact us as soon as possible so we can help make it right.

📧 Email: prettylpiecesco@gmail.com

When reaching out, please include:

  • Your order number
  • Your name
  • A brief description of the issue
  • Photos (if applicable)

We want every customer to have a positive experience and will do our best to assist with any order concerns.

Thank you for supporting Pretty Little Pieces Co. — every order means so much and helps support a small dream one pretty little piece at a time 💖✨